If you have fallen in love with Derby House products and want to share the feeling with your fellow riders, horse owners and yard crew, we have you covered. Although we don’t currently sell gift vouchers, our site makes it easy to find great gifts that both the receiver and their animals will enjoy. Find some gifting inspiration on our gift page, where you can shop by recipient and by budget.
Gifts purchased from our site double up as a great doorstop present, shipping to the recipient without an invoice enclosed means that they don’t know how much you splurged on them.
We are constantly working to ensure that all our products are fit for purpose and exceed your expectations. However, if you are unhappy with a gift you have received, we have made our orders easy to return. Just follow the guide below for a refund.
How to return a gift?
- Contact the sender and request that they complete this form.
- The sender will receive an email from derby house which needs to be forwarded to the receiver.
- From this email you can fill in the items you want to return, the method and return service.
- Package the product in a secure box with the tags still on.
- Once the return has been received in the warehouse, a refund will be processed to the original method of payment.